Introduction

These terms and conditions apply between you and Pure Garden Buildings (KENT) T/A service team

When you resell the assembly service from the Service Team we ask that you pass on the terms of that service to the end consumer for your protection and ours.

1.   Definitions

1.1.   “Customer means the customer placing an order of goods with the company 

1.2.   “Buyer” means the Buyer placing an order for Goods with the Customer.

1.3.    “Company” means Pure Garden Buildings (KENT) LTD T/A service Team, Whose registered office is situated at Unit M, 9 forge meadow, Canterbury Road, Hawkinge, Folkestone, CT18 7JA.

1.4.    “Goods” means all Goods which are subject to the Customer’s order which are supplied to the Buyer by the Company under these conditions.

1.5.   “Services” means all services which are subject to the Customers order, which are supplied to the Buyer by the company under these conditions

2.   Terms of Trading 

2.1.   The company agrees to sell and the customer agrees to purchase the service specified In the company’s sales / invoice 

2.2.   The price quoted excludes Vat. The rate of tax and other duties if applicable are those prevailing at the time of order

2.3.   The company may at anytime adjust the price to increase or decrease the cost of supplying services to the customer 

2.4.   The price quotes only includes services within mainland areas of England, Wales and lower Scotland. (Refer to postcode map for exact details)

2.5.   The price to have services to upper Scotland, northern Ireland, Republic of Ireland and out side of the UK will be subject to a surcharge 

3.   Orders

3.1.   All orders placed must use and comply with the company order process

4.   Service

4.1.   All Service times quoted are estimates only

4.2.   The company agrees to use its best endeavours to meet the service dates estimated, they will not be liable for compensation to the customer / buyer should the service be outside of the estimated quote and the customer agrees they have no claim against the company for delay or any costs / losses resulting from any such delay

4.3.   The company may decline the service if the company or its agents believe it would be unsafe, or if access is unsuitable or reasonably difficult.

4.4.   If the company or its agents are unable to provide the service on a pre agreed date with the buyer that is not due to a fault of the Service team, then the buyer may be liable for a redelivery cost / Assembly revisit cost  to cover changers incurred in attempting to make delivery/ and or assembly

4.5.   If the company or its agents are unable to provide the Assembly service due to unsuitable foundations, parts missing or damaged the company’s charges will still be applicable

5.   Payment terms

5.1.   The customer will be given account terms on the successful completion of the application of the account, these company can change these account terms at any time without notice

5.2.   If the customer has been approved a credit account payment in full shall be made to by the customer within the date of the invoice, unless agreed in writing by one of the company directors.

5.3.   If the customer fails to pay the company in full by the due date, the company has the right to put the customer account on stop and any future delivery may be cancelled or suspended

5.4.   If the company has an agreed credit limit the company may withdraw or reduce it at any time without notice

5.5.   The customer does not have the right to set off any money you claim any company owed by one of the company directors owes to you against any money you owe to us

5.6.   Sums which are ‘overdue’ and have not been paid by the due date of the Invoice will be surcharged at the rate of 1.5% (compound) per calendar month or part calendar month thereafter. The company understands and will exercise statutory rights to interest under the Late Payment of Commercial Debts (Interest) Act 1998 if the company are not paid according to agreed credit terms.

6.    Title and risk

6.1.   The title of the goods/ services supplied by the company will not pass to the customer/ Buyer until payment in full has been made 

6.2.   Legal and Beneficial ownership shall not pass to the customer/ Buyer until payment has been paid in full

6.3.   The risk of the goods shall pass to the buyer upon delivery

7.     Cancellation of orders

7.1.     The buyer may cancel the order free of charge for Orders that have not been scheduled

7.2.     Late notice cancellations of all Scheduled orders, may be chargeable up to 100% of the full cost

8.     Quality

8.1.     The company reserves the right to use alternative materials when they are more suitable or necessary.

Important information –  Installation  service

Our prices for installation make the following assumptions:

1. There is clear access to the garden or assembly site.

2. It’s not further than 40 meters from the delivery point to the assembly point. Although we can move the shed from one point to another for you, the price quoted only allows for a certain amount of time.

3. Long distances like rear access from further down a street, etc. will take more time that has not been quoted for in the standard price.

4. The ground is flat (not sloping for base kits).

5. A solid and suitable base is in place and that base is both flat and level.

6. Delivery and installation may not be on the same day.

7. There is access (min 60cm) all around the final install position (the install team will need to get to all sides of the shed to properly install the roof).

8. Electricity must be available upon request.

9. There is parking or a suitable loading/unloading area at the assembly address with free parking close by. Permit holders only roads will require you to provide a permit.

10. Unless agreed in advance a person over the age of 18 must be available at the time of assembly.

Assembly of timber base kit assumes the following:

1. The ground is not more than 2 inches off level across the entire span of the base.

2. The area is not partly paved, concrete, blocks, bricks or anything that will have to be removed before assembly.

Note: We are unable to perform any groundworks.

Area Coverage:

Our shed and garden building installation service covers most of the UK. Please see the coverage map image.

The End customer is responsible for and understands the following:

1. We are unable to carry a shed through any property. If a shed or garden building must be taken through a home then this will need to have done this already before the assembly team arrives or upon arrival.

2. If the assembly person or team arrives to find the base is not suitable, parts are missing or damaged, the job may not be able to go ahead on that day, but the booking will still have to be paid in full.

2.1 Should the job be aborted for any reason listed under point 2. Then a new chargeable job will need to be raised for us to revisit and complete any works.

3. If we are asked to and agree to install on a base that is not suitable, then we do so on the understanding that you acknowledge this may affect the look and functionality of the building and we will not be held liable for issues that arise as a result.

4. The installer(s) are unable to carry out other jobs or repairs for you while they are there.

5. If the customer has pets, the area must be free of any mess and properly cleaned before the assembly takes place.

6. We may ask for dogs to be kept away from the area while the assembly is taking place.

7. Any trees, bushes, etc. that are overhanging must be cut back prior to our arrival.

8. Grass must be reasonably short around the assembly site.

9. Manholes and drains in the area must be covered, free from mess and clean.

10. If any additional jobs are carried out for you at your request these will be chargeable at £80 + VAT per hour (chargeable in 1-hour increments).

11.The service purchased  is the assembly of a retail product and nothing else (our installers are not builders, carpenters or electricians)